Relationship Manager – Government & Institutions

  • Salary KSh Confidential / Monthly
  • Shift Day
  • Job Qualifications Bachelor Degree
  • Number of vacancies 1 opening
  • Job experience 2 year
  • Job level Manager

Job Description

Relationship Manager – Government & Institutions Job At Equity Bank

Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them of modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan, and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently, the Bank is seeking additional talent to serve in the role outlined below.

Focus: Education Industry

To obtain maximum businesses within the Education Industry on the facilities in the area which include but are not limited to: – Schools, Colleges, Semi-Autonomous Government Institutions linked to Education, Publishers, Education related affiliate businesses, and service providers. The Relationship Manager is accountable for all sales activities, from lead generation through close, in assigned territory, using a formal selling approach. This role develops and implements an agreed-upon Operating Plan which will meet both personal and business goals of expanding customer sales in the assigned geography.

Job Responsibilities

  • The role holder will ensure that there is proper market sensitization of bank products and offering to the Education Industry
  • Portfolio growth with specific reference to Education Industry offers.
  • Deposit mobilization to balance both the asset and liability mix
  • Cross-selling bank products to increase the wallet share of the client in the Education fraternity.
  • Provide personalized relationship banking to complement other business functions within the business
  • Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Equity Bank’s value proposition
  • Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Equity Bank can offer their business
  • Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment
  • Work in conjunction with other sales management teams providing proposals and implementing sales strategies to achieve sales growth
  • Build and sustain relationships with customers and ensure client satisfaction and loyalty to the bank.
  • Leverage available resources to effectively implement the company marketing plan, strategies, and sales processes
  • Represent and develop strong relationships with Players in the Education ecosystem.
  • Enhance the visibility of the Equity Brand within the Education Industry.


  • Comprehensive understanding of the Education Industry and the ecosystem/ Previous knowledge in Education background preferred.
  • Excellent communication and team interaction skills, routinely interacting with Institutions and staff
  • Ability to carry on a business conversation with business owners and relevant decision-makers
  • Ability to handle difficult situations and interactions
  • Ability to work independently and successfully manage time and territory
  • Excellent analytical skills and ability to sell strategically within an account
  • Ability to understand individuals/ Institutions/customer operations
  • Willingness to travel to customer locations
  • Competency in Computer Knowledge (Microsoft Office)
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